¾ÅÉ«ÊÓÆµ

Skip to main navigation Skip to main content
The ¾ÅÉ«ÊÓÆµ
The Student Hub
‹ ›

The Student Hub is your main point of contact for support at ¾ÅÉ«ÊÓÆµ. Whether you need help withÌýwellbeing, disability, fees, finance, accommodation or course administration, we’re here to help you.

Find the answers online

You can use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.

How to contact us

Our online chat, email and telephone lines are openÌý08:00-20:00Ìý-ÌýMonday to Friday (except for University closureÌýdays).Ìý

Online chat

. Simply log in with your University username and password.

Email and telephone

24/7ÌýwellbeingÌýsupport, 365 days a yearÌýÌý

If you need wellbeing support call us anytime on 02380 599 599, email us at studenthub@soton.ac.uk or fill in our student wellbeing request form.

Ìý

Student Wellbeing Operating Hours Update - 27 August 2026

Student Wellbeing will be unavailable from 00:00 - 06:00 on Saturday 29, Sunday 30 and Monday 31 August 2026. If there is an immediate risk to life, such as a medical emergency or if a crime is ongoing,Ìýalways call 999Ìýfor immediate help.ÌýWhen you need medical advice, but it is not a 999 emergency,Ìýonline or call 111. 
You can also contact Campus Security on 023 8059 3311 (Ext. 23311), Non-Emergency Contact - 023 8059 2811 (Ext. 22811), if you need assitance on-campus.

Come and see us

If you’d like to get your queries answered in-person at one of our hub sites, or if you just need a chat, you can come and see us across our campuses. Find opening times and locations below.Ìý

SiteÌý Day(s) Time(s)

B37, Highfield Campus

ÌýMonday - FridayÌý

08:00 - 20:00

Our other sites at Winchester School of Art, Sir James Matthews Building, National Oceanography Centre and Avenue Campus are currently closed and will re-open at the start of the new academic year.

Join our digital queue

When visiting us, please join ÌýandÌýselect the queue you want to join from the dropdown. You can then check your position and estimated wait time on your phone - you’ll receive an alert when it’s your turn, so you can wait in The Student Hub or elsewhere on campus.

Privacy Settings
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý
Ìý